I feel like disarming is a strength of mine, and one super easy way for me to help students feel at ease is to make my office not feel sterile, awkward, and strictly academic. I have a bunch of pictures, posters, and a couple of maps on my walls. I have one map in particular of the United States where I mark what schools students that I have personally worked with have transferred from. It is a work in progress and it serves as a good conversation starter, especially since such a big portion of the students I work with transferred from a different school. Tiny simple things can make such a difference when trying to disarm!
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